●Privacy
Privacy policy
What we collect, why, and what you can do about it. Plain English, because that's how we work.
Who we are
Verto Digital is an AI marketing systems consultancy based on the Gold Coast, Queensland. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Privacy questions go to jarrah@vertodigital.com.au — you deal with a person, not a form letter.
What we collect
When you send an enquiry, we collect what you give us: your name and email, and — if you choose to share them — your business name, website, phone number, what you need help with, and your message.
We also capture basic context with the enquiry so we can respond usefully: the page you submitted from, how you found us (referrer and campaign tags), and — only if you accepted analytics cookies — an anonymous analytics identifier.
Analytics and cookies
Two kinds of measurement run on this site. Vercel Analytics is always on and entirely cookieless — it tells us page counts, nothing about you. Google Analytics 4 (loaded through Google Tag Manager) runs only after you click Accept on the cookie banner; until then, all analytics storage is denied.
Your choice is remembered in a single cookie (verto-consent) for 12 months. Decline and the site works exactly the same — we just see less. To change your mind, clear this site's cookies and choose again.
How we use your information
We use enquiry details to respond to you, run intro calls, and propose the right next step. If you ticked the box for the fortnightly email, we send you that — every issue has an unsubscribe link, and unticking the box was never a condition of talking to us.
We do not sell, rent or trade your information. Ever.
Where your information lives
The site is hosted on Vercel, analytics are processed by Google, and enquiries are stored in our CRM. Some of these providers process data outside Australia; we use reputable services with strong security practices and take reasonable steps to protect what you share.
Your rights
You can ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it — email jarrah@vertodigital.com.au and we will sort it out promptly.
If you are unhappy with how we handled your information, tell us first so we can fix it. You can also complain to the Office of the Australian Information Commissioner (oaic.gov.au).
Changes to this policy
If we change how we handle personal information, we update this page and the date below it. Significant changes get called out, not buried.
Last updated 12 June 2026